Answers to common questions about ordering, delivery, warranty, and more.
Ordering & Payment
Browse our products, add to cart, and proceed to checkout. Orders are confirmed via WhatsApp — our team will contact you after you place the order to confirm details and payment.
We accept cash on delivery, bKash, Nagad, and bank transfer. Payment details are confirmed during the WhatsApp order confirmation.
Yes! You can WhatsApp us at +880 1996-553734 with the product name and your location and we'll arrange everything.
Delivery
We deliver to Narayanganj, Dhaka, and other districts. Contact us for delivery availability in your area.
Narayanganj: same/next day. Dhaka: 1–2 days. Other areas: 3–5 days.
Delivery charges depend on location and order size. WhatsApp us for a quote.
Installation
Yes. We offer professional installation for CCTV systems, networking equipment, and smart home devices. Installation charges are quoted separately.
We install in Narayanganj and Dhaka. For other areas, contact us.
Warranty & Support
Yes. All products carry the official manufacturer warranty. Hikvision, Dahua, EZVIZ, and TP-Link all provide local warranties.
Contact us via WhatsApp. We'll help diagnose the issue and coordinate warranty service with the brand if needed.
Yes. We offer ongoing maintenance and troubleshooting for CCTV systems and networking equipment.
Products
Yes. We are authorized resellers of all brands we carry. Every product comes with original manufacturer packaging and warranty card.
Yes — visit our store in Narayanganj for a live demo, or WhatsApp us for a detailed comparison of specific models.
The Package Builder lets you select your DVR/NVR, cameras, and storage to create a custom CCTV system. Submit your selection and we'll send you a final quotation via WhatsApp.
