Returns & Refund Policy

Return Window

You may request a return within 7 days of receiving your order, provided the item is unused, in original packaging, with all accessories and documentation included.

Conditions for Return

• Item must be unused and in original condition
• Original packaging, manuals, and accessories must be included
• Proof of purchase (order confirmation) required
• Items damaged due to misuse or improper installation are not eligible

Non-Returnable Items

• Items that have been installed or used
• Software or digital products
• Items damaged by the customer
• Custom-ordered or special-order items

Refund Process

Once we receive and inspect the returned item (1–3 business days), we will process your refund. Refunds are issued via the original payment method or as store credit within 5–7 business days.

How to Initiate a Return

Contact us via WhatsApp with your order details and reason for return. Our team will guide you through the process.

Warranty Claims

All products carry the official brand warranty. For warranty claims, contact us and we will coordinate with the brand's authorized service center.